FAQ

Frequently Asked Questions (FAQ)

Please read the information on this page carefully, If you did not find an answer to your question, write to us in the online chat or call us on the hotline

PAYMENT INFORMATION

Quick information on payment methods, Payment with us is possible by bank transfer from any Georgian bank, with Visa and MasterCard cards (During the card operation, a bank commission of 4% is added to the total amount.), cash, crypto currency, We dont have service, installments and tax free

General

1. new means: A brand-new, unused, unopened, undamaged item in its original packaging, Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag

2. Open-Box: An item in excellent, new condition with no wear. The item may be missing the original packaging or protective wrapping, or may be in the original packaging but not sealed. The item includes original accessories. The item may be a factory second

3. Refurbished: The item is in pristine, like-new condition. It has been professionally inspected, cleaned, and refurbished by the manufacturer or a manufacturer-approved vendor to meet manufacturer specifications. The item will be in new packaging with original or new accessories. 

 

All our notebooks have a 1 year international warranty, Also has our local warranty of 1 year, Asus, Lenovo notebooks will be served by the authorized service center Tech Point in Georgia, Other Branded notebooks will be serviced by our service center.

99% of our products are imported from the United States, In the American region goes only the best quality configuration equipment, All items purchased at authorized dealers, local US stores or official online sites, Any product has a serial number and through the serial number you can get all the information on the manufacturer’s official website

We are able to bring you notebooks of any configuration at the lowest prices, To order a laptop, write to us on the Telegram channel or in the online chat, When ordering a notebook, you need to pay an advance of 10% of the value of the item, Estimated arrival time is 2 weeks, sometimes it may be delayed due to reasons unknown to us, The maximum period is 3 weeks, if you do not receive the item within three weeks, you can request the advance back

Our store gives you the opportunity to test the notebook in the first three days after purchase, If you find a manufacturing defect, you will not have to wait at the service center, We will instantly refund or exchange you for the same model, The reason for the return cannot be: I don’t like the look of the notebook, the laptop did not live up to my expectations, etc., only if it has a defect.

Our store does not have tax free service, All product prices listed include 18% VAT, If you own a company and are a VAT payer you may be able to reclaim 18% back on the company name.

Delivery

Delivery to Tbilisi is free, if the order is placed on the website before 18:00, it will be delivered the same day, Transportation is carried out by our personal courier, Please pay attention to the phone number you provided during the order after ordering the item, Our employee will contact you

We have two delivery services in Batumi, Delivery in Batumi is free, If the value of the item is above 500 GEL. 

1. Our personal employee will deliver to your home, Check the products, activate the device, our courier will be waiting for you, After checking the item, our employee will give you a warranty card and an invoice, then you will pay the amount Cash, bank transfer or crypto

2. It is also possible to deliver the item to you via DHL, the delivery service is free, the maximum time is 2 days, if you choose the DHL service, the full amount must be paid in advance.

1. In other cities of Georgia, except for Batumi and Tbilisi, the delivery is made by the DHL company, in this case the full amount of the value of the item must be paid in advance.

2. We can deliver the item anywhere in the world, the shipping time and price are individual, you must write to us in advance, For international shipping, you must prepay for the item as well as shipping

Payment methods

In our store it is possible to pay with Visa and MasterCard, in the store or after delivery of the item, Note that in case of card payment, a bank commission of 4% is added to the total amount.

On our site is possible to pay the amount online through Visa and MasterCard cards, Note that a 4% bank fee is added when paying online

There is no commission for bank transfer, the bank transfer is made after receiving the item or after buying in the store

1. Bank of Georgia: GE16BG0000000101021560

2. TBC: GE98TB7332545063300011

3. Credo: GE52CD0360000036421282

crypto: TW9gZVMbsqAGLMmYRTsB6eZTg19tT6p5AM

Binance ID: 436442465

paypal, Wise, Cash app, Usa bank transfer: PLEASE CONTACT SUPPORT

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