{"id":13,"date":"2024-07-12T18:45:04","date_gmt":"2024-07-12T14:45:04","guid":{"rendered":"http:\/\/demo.gaming-laptops.ge\/?page_id=13"},"modified":"2026-04-17T19:38:41","modified_gmt":"2026-04-17T15:38:41","slug":"%e1%83%93%e1%83%90%e1%83%91%e1%83%a0%e1%83%a3%e1%83%9c%e1%83%94%e1%83%91%e1%83%98%e1%83%a1_%e1%83%9a%e1%83%94%e1%83%9e%e1%83%a2%e1%83%9d%e1%83%9e%e1%83%94%e1%83%91%e1%83%98-2","status":"publish","type":"page","link":"https:\/\/gaming-laptops.ge\/ka\/return_laptops\/","title":{"rendered":"\u10d7\u10d0\u10dc\u10ee\u10d8\u10e1 \u10d3\u10d0\u10d1\u10e0\u10e3\u10dc\u10d4\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10d3\u10d0\u10d1\u10e0\u10e3\u10dc\u10d4\u10d1\u10d8\u10e1 \u10de\u10dd\u10da\u10d8\u10e2\u10d8\u10d9\u10d0"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"elementor-element elementor-element-825a543 e-flex e-con-boxed e-con e-parent\" data-id=\"825a543\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cad3d3a elementor-widget elementor-widget-html\" data-id=\"cad3d3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.5.1\/css\/all.min.css\">\n\n<style>\n    \/* --- \u10d9\u10dd\u10dc\u10e2\u10d4\u10d8\u10dc\u10d4\u10e0\u10d8 \u10d3\u10d0 \u10d6\u10dd\u10d2\u10d0\u10d3\u10d8 \u10e1\u10e2\u10d8\u10da\u10d8 --- *\/\n    .policy-wrapper {\n        font-family: 'Segoe UI', Roboto, Helvetica, Arial, sans-serif;\n        background: #f8f9fa;\n        color: #333;\n        line-height: 1.6;\n        padding: 40px 0;\n    }\n\n    .policy-container {\n        max-width: 950px;\n        margin: 0 auto;\n        padding: 0 20px;\n    }\n\n    \/* --- \u10db\u10d7\u10d0\u10d5\u10d0\u10e0\u10d8 \u10d1\u10d0\u10e0\u10d0\u10d7\u10d8 --- *\/\n    .policy-card {\n        background: #fff;\n        border-radius: 20px;\n        box-shadow: 0 10px 30px rgba(0, 0, 0, 0.06);\n        padding: 50px;\n        position: relative;\n        overflow: hidden;\n        border: 1px solid #eef0f2;\n    }\n\n    \/* \u10d6\u10d4\u10d3\u10d0 \u10d3\u10d4\u10d9\u10dd\u10e0\u10d0\u10e2\u10d8\u10e3\u10da\u10d8 \u10d6\u10dd\u10da\u10d8 *\/\n    .policy-card::before {\n        content: '';\n        position: absolute;\n        top: 0;\n        left: 0;\n        width: 100%;\n        height: 6px;\n        background: linear-gradient(to right, #2563eb, #60a5fa);\n    }\n\n    \/* --- \u10e1\u10d0\u10d7\u10d0\u10e3\u10e0\u10d4\u10d1\u10d8 --- *\/\n    .header-section {\n        text-align: center;\n        margin-bottom: 40px;\n        border-bottom: 2px solid #f1f5f9;\n        padding-bottom: 20px;\n    }\n\n    .header-icon {\n        font-size: 2.5rem;\n        color: #2563eb;\n        margin-bottom: 10px;\n    }\n\n    .policy-card h1 {\n        font-size: 2rem;\n        color: #111827;\n        margin: 0 0 10px;\n        font-weight: 800;\n    }\n\n    .policy-card h2 {\n        font-size: 1.3rem;\n        color: #1e3a8a;\n        margin-top: 35px;\n        margin-bottom: 15px;\n        font-weight: 700;\n        border-left: 4px solid #2563eb;\n        padding-left: 15px;\n    }\n\n    .policy-card p, .policy-card li {\n        color: #4b5563;\n        font-size: 0.95rem;\n        margin-bottom: 8px;\n    }\n\n    .policy-card strong { color: #1f2937; }\n\n    \/* --- \u10d0\u10da\u10d4\u10e0\u10e2\u10d4\u10d1\u10d8 --- *\/\n    .alert-box {\n        padding: 15px 20px;\n        border-radius: 8px;\n        margin-bottom: 20px;\n        display: flex;\n        align-items: start;\n        font-size: 0.95rem;\n    }\n    \n    .alert-box i {\n        font-size: 1.1rem;\n        margin-right: 12px;\n        margin-top: 4px;\n        flex-shrink: 0;\n    }\n\n    .alert-warning { background-color: #fff7ed; border: 1px solid #ffedd5; color: #9a3412; }\n    .alert-info { background-color: #eff6ff; border: 1px solid #dbeafe; color: #1e40af; }\n\n    \/* --- \u10e4\u10d0\u10e1\u10d4\u10d1\u10d8\u10e1 \u10d1\u10d0\u10d3\u10d4 --- *\/\n    .cost-grid {\n        display: grid;\n        grid-template-columns: 1fr 1fr;\n        gap: 15px;\n        margin: 20px 0;\n    }\n\n    .cost-item {\n        background: #f8fafc;\n        border: 1px dashed #cbd5e1;\n        border-radius: 10px;\n        padding: 15px;\n        text-align: center;\n    }\n\n    .cost-price {\n        font-size: 1.4rem;\n        font-weight: bold;\n        color: #2563eb;\n        display: block;\n    }\n\n    \/* --- \u10e4\u10dd\u10e0\u10db\u10d8\u10e1 \u10e8\u10d0\u10d1\u10da\u10dd\u10dc\u10d8 --- *\/\n    .form-req-box {\n        background-color: #f0f9ff;\n        padding: 25px;\n        border-radius: 10px;\n        border: 1px solid #bae6fd;\n    }\n    \n    .form-template {\n        background: #ffffff;\n        padding: 20px;\n        border-radius: 8px;\n        margin-top: 15px;\n        border: 1px dashed #93c5fd;\n    }\n\n    \/* --- \u10db\u10d8\u10e1\u10d0\u10db\u10d0\u10e0\u10d7\u10d8\u10e1 \u10d1\u10da\u10dd\u10d9\u10d8 --- *\/\n    .address-box {\n        background-color: #1e293b;\n        color: #fff;\n        padding: 25px;\n        border-radius: 12px;\n        margin-top: 40px;\n        text-align: center;\n    }\n\n    .ban-list { list-style: none; padding: 0; }\n    .ban-list li { position: relative; padding-left: 25px; }\n    .ban-list li::before {\n        content: '\\f05e'; font-family: \"Font Awesome 6 Free\"; font-weight: 900;\n        position: absolute; left: 0; color: #ef4444;\n    }\n\n    @media (max-width: 768px) {\n        .policy-card { padding: 25px 15px; }\n        .cost-grid { grid-template-columns: 1fr; }\n    }\n<\/style>\n\n<div class=\"policy-wrapper\">\n    <div class=\"policy-container\">\n        <div class=\"policy-card\">\n            \n            <div class=\"header-section\">\n                <div class=\"header-icon\"><i class=\"fa-solid fa-file-contract\"><\/i><\/div>\n                <h1>Online Purchase Return Policy<\/h1>\n            <\/div>\n\n            <p>Within <strong>14 calendar days<\/strong>, the customer has the right to return equipment purchased online to the seller without specifying a reason or grounds.<\/p>\n\n            <div class=\"alert-box alert-info\">\n                <i class=\"fa-solid fa-truck\"><\/i>\n                <div>\n                    <strong>Return Methods:<\/strong><br>\n                    1. The customer brings the item personally.<br>\n                    2. The customer sends the item via courier (Customer is obliged to pay for return transportation).\n                <\/div>\n            <\/div>\n\n            <p><strong>Transportation costs for returns (paid by the customer):<\/strong><\/p>\n            <div class=\"cost-grid\">\n                <div class=\"cost-item\">\n                    <span class=\"cost-price\">55 \u20be<\/span>\n                    <span style=\"font-size: 0.85rem; color: #64748b;\">Bulky Items<br>(+15 \u20be per extra item)<\/span>\n                <\/div>\n                <div class=\"cost-item\">\n                    <span class=\"cost-price\">20 \u20be<\/span>\n                    <span style=\"font-size: 0.85rem; color: #64748b;\">Non-Bulky\/Standard Items<br>(+5 \u20be per extra item)<\/span>\n                <\/div>\n            <\/div>\n\n            <h2>The return period is calculated from:<\/h2>\n            <ol>\n                <li>In the case of a service contract \u2013 From the conclusion of the contract.<\/li>\n                <li>In the case of a sales contract \u2013 From the moment the customer takes possession of the goods.<\/li>\n                <li>In the case of ordering goods in parts \u2013 From the moment the last item is received.<\/li>\n            <\/ol>\n\n            <div class=\"alert-box alert-warning\">\n                <i class=\"fa-solid fa-briefcase\"><\/i>\n                <div>\n                    <strong>Important Exception:<\/strong> The right to return within 14 calendar days does <strong>NOT<\/strong> apply to Legal Entities or Entrepreneurs (B2B).\n                <\/div>\n            <\/div>\n\n            <h2>Standard Return Form:<\/h2>\n            <div class=\"form-req-box\">\n                <p style=\"margin-top:0; color:#0369a1;\"><strong>To exercise the right of withdrawal, please send an email with the following details to our support team:<\/strong><\/p>\n                \n                <div class=\"form-template\">\n                    <p style=\"margin-top:0; border-bottom: 2px solid #f1f5f9; padding-bottom: 10px; margin-bottom: 15px;\">\n                        <i class=\"fa-solid fa-envelope-open-text\" style=\"color: #2563eb; margin-right: 8px;\"><\/i> \n                        Send your application to: <strong>support@gaming-laptops.ge<\/strong>\n                    <\/p>\n                    \n                    <p><em>Please include the following information in your statement:<\/em><\/p>\n                    \n                    <ul style=\"list-style: none; padding: 0;\">\n                        <li style=\"border-bottom: 1px solid #f1f5f9; padding: 8px 0;\"><strong>Recipient:<\/strong> Gaming Laptops LLC (I. Chavchavadze Ave. 49b, Tbilisi)<\/li>\n                        <li style=\"border-bottom: 1px solid #f1f5f9; padding: 8px 0;\"><strong>Statement:<\/strong> I\/We hereby declare that I\/We withdraw from the sales contract for the purchased goods.<\/li>\n                        <li style=\"border-bottom: 1px solid #f1f5f9; padding: 8px 0;\"><strong>Order Date:<\/strong> [Date when you placed the order]<\/li>\n                        <li style=\"border-bottom: 1px solid #f1f5f9; padding: 8px 0;\"><strong>Date of Receipt:<\/strong> [Date when you received the item]<\/li>\n                        <li style=\"border-bottom: 1px solid #f1f5f9; padding: 8px 0;\"><strong>Customer's Full Name:<\/strong> [Your Name & Surname]<\/li>\n                        <li style=\"border-bottom: 1px solid #f1f5f9; padding: 8px 0;\"><strong>Customer's Address:<\/strong> [Your actual shipping address]<\/li>\n                        <li style=\"padding: 8px 0;\"><strong>Date of notification:<\/strong> [Current Date]<\/li>\n                    <\/ul>\n                <\/div>\n            <\/div>\n\n            <h2>Refund & Item Condition Terms<\/h2>\n            <ul>\n                <li>The seller is obliged to return the paid amount fully, without delay, no later than <strong>14 calendar days<\/strong> after notification.<\/li>\n                <li>The flawless, original condition of the item is confirmed at the moment of handover.<\/li>\n                <li>The amount will be refunded via the same payment method used for the original transaction.<\/li>\n                <li>If the item has an initial factory defect, the customer must use the warranty conditions <strong>(Resolution time: up to 14 days)<\/strong>.<\/li>\n            <\/ul>\n\n            <div class=\"alert-box alert-info\">\n                <i class=\"fa-solid fa-box-open\"><\/i>\n                <div>\n                    <strong>Packaging & Gifts:<\/strong> Item must be returned in undamaged factory packaging with all gifts\/vouchers included. <strong>Apple Devices:<\/strong> Must NOT be activated.\n                <\/div>\n            <\/div>\n\n            <h2>Items NOT subject to return:<\/h2>\n            <ul class=\"ban-list\">\n                <li>Custom-ordered items.<\/li>\n                <li>Opened hygienic items.<\/li>\n                <li>Sealed software or audio\/video recordings unsealed after delivery.<\/li>\n                <li>Items with physical damage or erased IMEI\/ID codes.<\/li>\n            <\/ul>\n\n            <div class=\"address-box\">\n                <h3 style=\"color: #fff; margin: 0 0 10px;\"><i class=\"fa-solid fa-location-dot\"><\/i> Return Points<\/h3>\n                <p style=\"font-size: 1.1rem; margin: 5px 0;\">Chavchavadzis 49b, Tbilisi<\/p>\n                <hr style=\"border-color: #334155; margin: 15px 0;\">\n                <p style=\"font-size: 0.85rem; color: #94a3b8;\">\n                    *For warranty items from regions, transportation to Tbilisi service centers will be carried out by <strong>DHL<\/strong>.\n                <\/p>\n            <\/div>\n\n        <\/div>\n    <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Online Purchase Return Policy Within 14 calendar days, the customer has the right to return equipment purchased online to the seller without specifying a reason or grounds. Return Methods: 1. The customer brings the item personally. 2. The customer sends the item via courier (Customer is obliged to pay for return transportation). Transportation costs for&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry","nt-post-class","","thumb-none","excerpt-none"],"acf":[],"_links":{"self":[{"href":"https:\/\/gaming-laptops.ge\/ka\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gaming-laptops.ge\/ka\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gaming-laptops.ge\/ka\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gaming-laptops.ge\/ka\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gaming-laptops.ge\/ka\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":0,"href":"https:\/\/gaming-laptops.ge\/ka\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"wp:attachment":[{"href":"https:\/\/gaming-laptops.ge\/ka\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}